In addition to our ongoing efforts to improve prize-restocking operations, we have begun developing the following DX (Digital Transformation) initiatives to establish a more robust, long-term operational foundation.

1. Promotion of Data-Driven Management (Establishment of a Unified Data Infrastructure)

We are building a unified data infrastructure to centrally manage business data across all of North America. By strengthening data governance and developing dashboards that visualize management indicators in real-time, we will establish a system that allows frontline conditions to be reflected in management decisions immediately.

2. Digitization of Field Operations (Implementation of a Unified Operational App)

Leveraging the expertise gained from our proven business management systems in Japan (such as GiGO NAVI), we are currently developing a unified operational app optimized for the North American market. This initiative will streamline workflows for frontline staff and ensure data accuracy, simultaneously reducing human error and containing operational costs.

3. Optimizing collection routes through AI integration

We are utilizing AI to optimize the service routes of our rounders, who handle cash collection and prize restocking for over 12,000 locations. By leveraging the AI expertise proven in our domestic business (such as our currency exchange machine operations), we aim to reduce travel costs and maximize machine uptime.

4. Refining prize ordering and store allocation processes

We will optimize the end-to-end process, from prize selection and ordering to logistics, store allocation, and machine placement. By transplanting our Japanese expertise in prize management, we aim to optimize inventory levels and reduce dead stock, thereby ensuring improved cash flow and the prevention of lost sales opportunities.

  All of the aforementioned measures represent best practices based on our success in domestic operations. These are highly reproducible PMI initiatives designed to deploy the same proven model within our North American business.

Furthermore, beyond mere cost-cutting, these initiatives represent a shift away from person-dependent management toward a “scalable business model driven by data and AI” in the North American market. By establishing this DX foundation, we will enable efficient operations with low marginal costs even as we further expand our footprint in the future.

  We will steadily execute these initiatives to ensure that our North American business serves as a powerful growth engine for the company and solidifies its position as a premier platform for distributing Japanese IP throughout the region.